Frequently Asked Questions
You got questions? Don’t worry, we’ve answered some Frequently Asked Questions below so you don’t need to ask us and wait for reply!
Getting Started
Shipping & Orders
Sales Questions
Getting Started
Find answers to common questions and gain valuable insights in our comprehensive FAQ page, designed to provide clarity and address any concerns you may have about our products, ordering process, and more.
Are there any side effects or precautions I should be aware of?
While our products are generally well-tolerated, it’s important to read the product labels, instructions, and consult with a healthcare professional if you have any specific health concerns, allergies, or are taking medications. Some products may have specific usage instructions or precautions, so it’s best to review the information provided with each product.
Do you offer any discounts or promotions?
Yes, we periodically offer discounts and promotions. Stay updated by subscribing to our newsletter or following us on social media to receive notifications about special offers, exclusive discounts, and promotional campaigns.
Shipping & Orders
Our dedicated shipping and orders customer service team is committed to ensuring a seamless experience, providing timely assistance and support to ensure your orders are processed efficiently and delivered to your doorstep with care.
Do you offer international shipping?
Currently we are only shipping to the United States and Canada, but feel free to send us an email at support@mywellnessproducts.com to make at special request.
What is your return/exchange policy?
We have a customer-friendly return/exchange policy. If you are not satisfied with your purchase, please contact our customer service within 30 days of receiving your order. We will guide you through the return/exchange process and assist you accordingly.
Can I track my order once it has been shipped?
Absolutely! Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival.
What is your shipping policy, and how long does it take for orders to arrive?
We offer standard shipping within the specified regions/countries, and the estimated delivery time is typically 3-7 business days. Please note that delivery times may vary based on your location and any unforeseen circumstances.
Sales Questions
For any sales-related inquiries, our customer service team is ready to assist you with prompt and knowledgeable responses, helping you make informed decisions and find the perfect wellness products tailored to your needs.
How can I contact your customer service team for further assistance?
For any further assistance, questions, or concerns, our dedicated customer service team is available to help. You can reach us through the contact form or chat box on our website, or you can find our contact details on the “Contact Us” page.
How do I place an order and what payment methods do you accept?
To place an order, simply browse our website, add the desired products to your cart, and proceed to checkout. We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment options.